Axion devices are designed to operate reliably under normal usage conditions without the need for regular maintenance. If a problem arises, it is essential not to attempt any repairs or service personally. Opening up the device or conducting unauthorized repair can void warranties, cause further damage, or compromise the device's performance. In case of malfunctioning, contact Axion's support team for assistance via support@axionbio.com.
When reaching out to support, it is helpful to provide detailed information about the problem, such as a description of the issue, any error messages received, and the device model and serial number.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article